INTRODUCTION
Save big with our dispatch !!
Markhotech is here to provide a comprehensive solution to our customer’s outsourcing needs. We are a team of passionate, dedicated, and talented people who can work as a third hand in your business for Call answering, Taxi & Truck dispatch with intense care and efficiency.
We Are Providing the Best Services
It’s the standard we set for every interaction, ensuring that our clients receive a superior experience that sets us apart from the rest. We listen to our clients’ needs, tailoring our services to their preferences. From offering real-time updates in our Taxi & Truck Dispatch service to providing personalized experiences in our limo bookings, we ensure satisfaction at every step.
OUTBOUND CALL CENTER SERVICES
We are highly trained live agents are adaptive and flexible and have experience working across B2B and B2C campaigns with equal effectiveness.
INBOUND CALL CENTER SERVICES
We are handling customer services. We are perfectly placed to offer your business a complete outsourced customer services department, allowing you to concentrate on your core business activity.
DESIGNING AND DEVELOPMENT SERVICES
GDM BPO is providing continuously the best possible and complete web design and development services. If you want to implement your innovative imagination and unique business ideas.
BACK OFFICE SERVICES
If you are managing a small or a medium size business and you are looking for a solution to outsource your tasks then Back Office Support might be the solution for you.
10+
YEARS EXPERIENCE
TAXI ANSWERING SERVICE
BENEFITS TO WORK WITH US
Your taxi service does not operate in a vacuum. You have competitors who are looking for every possible advantage over your business. If you want to survive, you have to beat them to the punch. Let Markhotech be your partner in client support solutions. Whether we are answering inbound calls or offering virtual support for your online booking and payment program, our call center agents provide a higher echelon of telecommunications services, putting you on the road to an expanded client base and an increased bottom line.
We’re In This Business Since 2014 And We Provide The Best Services
- OUTBOUND CALL CENTER SERVICES
- INBOUND CALL CENTER SERVICES
- BACK OFFICE SERVICES
- DESIGNING AND DEVELOPMENT SERVICES
BENEFITS YOU CAN GET FROM US
WHY COMPANIES LOVE TO WORK WITH US
CALL ANSWERING AND DISPATCH SERVICE
Markhotech has more than 10 years of experience in handling dispatch for taxi, limo, and medical transportation companies. We have professional dispatchers available to serve your customers 24/7. We are professional to handle large and medium fleets. We are not the first option but are the last option in terms of quality dispatch and call answering services.
PROFESSIONAL DISPACTHERS AVAILABLE 24/7
Our operators are always available, 24 hours a day, 7 days a week, and 365 days a year. We know that taxis are needed at unpredictable times, so we are always at the ready, and we promise that your customers will be greeted by a courteous, professional call center representative.
NDA (NON DISCLOSURE AGREEMENT)
We will sign a NDA with you and we will never disclose your information as a reference to any third party. We will not work with your competitor’s ever. We work with only one company from one city.
QUALITY CONTROL
We record every single call for quality and training purposes so you will be getting access to call log to listen the recordings. We commit 100% up time not even a single call will be missed even in busy hours
BUSINESS GROWTH
Almost 30% growth in call volume by retaining the customers with professional customer service and taking responsibility of your business and customers.
FREE TRAIL
Our dispatchers are fully trained to handle small and large fleet and expert in using all kinds of Taxi and Limo dispatch software. We provide services according to your requirement i.e. full time24/7, part-time or only day/night shift, ETC.
WHY CHOOSE US
DISPATCH SERVICES
ARE YOU LOOKING FOR PROFESSIONAL CALL TAKERS AND DISPATCHERS FOR YOUR TAXI AND LIMO BUSINESS?
01.
24/7 SERVICE
Our operators are always available, 24 hours a day, 7 days a week, and 365 days a year. We know that taxis are needed at unpredictable times, so we are always at the ready, and we promise that your customers will be greeted by a courteous, professional call center representative.
03.
BILINGUAL STAFF
Our operators are always available, 24 hours a day, 7 days a week, and 365 days a year. We know that taxis are needed at unpredictable times, so we are always at the ready, and we promise that your customers will be greeted by a courteous, professional call center representative.
02.
CONCIERGE SERVICE
VIP clients expect VIP service. We can arrange wake-up calls for early morning shuttles, make outbound calls to drivers close to pick-up time to keep everyone on schedule, and even process payments prior to arrival for your customers’ convenience.
04.
SCHEDULING & DISPATCH
All of our dispatchers are fully experienced to manage small and large fleet.Even in busy hours they are able to cover maximum number of trips with less vehicles.
WHY CHOOSE US
DISPATCH SERVICES
ARE YOU LOOKING FOR PROFESSIONAL CALL TAKERS AND DISPATCHERS FOR YOUR TAXI & TRUCK DISPATCH?
01.
24/7 SERVICE
Our operators are always available, 24 hours a day, 7 days a week, and 365 days a year. We know that taxis are needed at unpredictable times, so we are always at the ready, and we promise that your customers will be greeted by a courteous, professional call center representative.
03.
BILINGUAL STAFF
Our operators are always available, 24 hours a day, 7 days a week, and 365 days a year. We know that taxis are needed at unpredictable times, so we are always at the ready, and we promise that your customers will be greeted by a courteous, professional call center representative.
02.
CONCIERGE SERVICE
VIP clients expect VIP service. We can arrange wake-up calls for early morning shuttles, make outbound calls to drivers close to pick-up time to keep everyone on schedule, and even process payments prior to arrival for your customers’ convenience.
04.
SCHEDULING & DISPATCH
All of our dispatchers are fully experienced to manage small and large fleet.Even in busy hours they are able to cover maximum number of trips with less vehicles.